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Information Enterprise Records Management Service

Records Management Service

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Serves as the Department of Veterans Affairs (VA) principle means of providing a structured review of all records management programs and operations. It goal is to directly enable the continuous improvement in VA records management activities through ongoing evaluation and measurement of program work efficiency, and to develop recommendations and projects to increase productivity, reduce errors and optimize VA resources in the delivery of service.

Records Management Service ensures that all Department of Veterans Affairs records are managed in the most effective and cost efficient manner, and comply with the Federal Records Act of 1950).    

Records Schedule:

ERM's Records Community:

Laws, Statutes, Policy and Procedures:

Frequently Asked Questions (FAQs):

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Email Updates
  • Benefits:
  • Health Care:
    1-877-222-VETS (8387)
  • VA Inspector General: 1-800-488-8244
  • Veterans Crisis Line: 1-800-273-8255 Press 1


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